Voice Platforms and Contact Centers
We assess, design, migrate, and optimize Microsoft Teams Voice, Cisco Unified Communications Manager, cloud PBXs, and contact centers including Genesys Cloud, Amazon Connect, 8x8, and Five9.
Enterprise Communications Consulting
Plan, connect, migrate, and operate enterprise voice.
Tell us about your voice platforms, contact centers, carriers, locations, endpoints, emergency-calling requirements, or AI initiatives. We will help define a practical path from the current environment to reliable production operations.
What VoxMakers Does
We modernize the full enterprise communications environment, not just one platform.
VoxMakers helps large organizations design, integrate, migrate, optimize, and operate voice and contact-center services. Our work spans Microsoft Teams Voice; cloud and legacy PBXs; Genesys Cloud, Amazon Connect, 8x8, Five9, and other contact-center platforms; SIP carriers; SBCs from Ribbon, AudioCodes, and Oracle; AI voicebots and chatbots; device management; and E911 and NG112 readiness.
SBC, SIP, and Carrier Integration
We connect platforms securely through Ribbon, AudioCodes, Oracle/Acme Packet, SIP trunks, Direct Routing, resilient call paths, dial plans, and carrier services.
AI, Emergency Calling, and Operations
We integrate governed voicebots and chatbots while protecting the fundamentals: E911 location management, NG112 planning, endpoint control, service monitoring, cost optimization, and accountable operations.
Talk with VoxMakers
Bring us a fragmented voice estate, difficult migration, expensive carrier environment, contact-center integration challenge, emergency-calling gap, or AI use case. We work across strategy, architecture, implementation, audit, optimization, and managed operations.
Email: [email protected]
Phone: +1 (307) 284-2242
Typical engagements:
- Teams Voice, PBX, and contact-center migrations
- SBC, SIP carrier, Direct Routing, and interoperability engineering
- Genesys Cloud, Amazon Connect, 8x8, and Five9 integration
- E911 compliance, location management, and NG112 planning
- AI voicebot, chatbot, CRM, and human-handoff integration
- Device management, audits, cost reduction, and operational support
Consultation Request
What to expect in your first session
- Current voice, PBX, contact-center, SBC, carrier, and endpoint review
- Business requirements, call flows, integrations, and migration constraints
- E911, NG112, resiliency, security, compliance, and support discussion
- AI automation opportunities and human-handoff requirements where relevant
- Preliminary architecture, delivery approach, and measurable next steps
